Privacy Policy Last updated: 24/02/2024
We, referred to as “Us” or “Our,” are committed to protecting your Personal Data and ensuring your privacy at all times.
This Privacy Policy explains how we collect, store, manage, and use the information you provide when interacting with the website Fexotuvanex (the “Website”).
We uphold the following principles:
• Transparency in how we collect and process your Personal Data:
We prioritise keeping you informed so you can make clear and knowledgeable decisions regarding your Personal Data on our Website or when using services connected to a third-party trading platform. To support this, we use various methods to provide you with timely and accurate details about how your Personal Data is processed.
Should we need to provide you with additional details, we will ensure such information reaches you at the right time and in the correct context.
If you have any questions or need clarification, you may contact us at: [email protected] We will respond unless restricted by legal obligations.
• Processing your Personal Data only for the purposes described in this Policy:
Your Personal Data may be processed to allow you access to the Website, to connect you with third-party trading platforms (the “Services”), to improve your user experience, to develop and enhance our Services, to protect our rights and interests, to support administrative operations, or to comply with relevant legal and regulatory obligations.
Additionally, we may process your Personal Data to better understand your preferences and individual needs.
• Supporting your rights regarding your Personal Data:
We allocate the appropriate resources to allow you to exercise your rights as a data subject. You may contact us at any time to review, correct, delete, restrict use of, or transfer your Personal Data. Requests will be handled in accordance with applicable laws.
• Safeguarding the Personal Data you provide:
While absolute security cannot be guaranteed, we implement robust organisational and technical measures to protect your Personal Data from unauthorised access, misuse, or loss.
Our Comprehensive Privacy Policy
1. The Scope
This Policy outlines the types of Personal Data we collect, how it is collected, used, shared, stored, protected, and processed.
“Personal Data” refers to any information relating to an identified or identifiable person. This may include data that can be linked to you directly or indirectly.
“Processing” refers to any action performed on Personal Data, including collection, storage, adaptation, retrieval, sharing, restriction, deletion, or destruction.
Our Services are intended for general audiences and are not aimed at individuals under 18. We do not knowingly collect Personal Data from minors. If such data is discovered, we will promptly delete it.
2. When Do We Collect Personal Data?
We collect Personal Data whenever you use the Services, interact with our Website or service channels, or submit information directly to us. In some cases, we may also receive data from trusted third-party partners.
3. No Obligation to Provide Personal Data
You are not required to provide Personal Data; however, failure to do so may prevent access to specific Services or lead to reduced Website functionality.
4. What Personal Data Do We Collect?
Data collected during Website visits: activity logs, IP address, access time and date, pages visited, browser type, device information, crash reports, and more. Some of this information may not personally identify you.
Data you provide voluntarily: such as when interacting with third-party trading platforms.
Data required for third-party submissions: full name, phone number, and email address.
5. Purposes and Legal Bases for Processing Personal Data
Fexotuvanex may process your Personal Data only when a lawful basis exists, including:
- Your consent — such as providing data to third-party trading platforms.
- Legitimate interests — such as improving our Services or handling claims.
- Legal obligations — when required by law or regulations.
We may process your Personal Data for the following objectives:
| Objective | Legal Foundation | |
| 1 |
Forward your information to third parties upon your request Including digital and trading activities. |
Your consent. |
| 2 | Address your questions or concerns | Legitimate interests. |
| 3 | Fulfil legal obligations or official requirements | Legal obligation. |
| 4 | Improve Our Services Including stability and performance analysis. |
Legitimate interests. |
| 5 | Prevent fraud and misuse of Our Services | Legitimate interests. |
| 6 | Support operational and administrative activities | Legitimate interests. |
| 7 | Conduct statistical and analytical evaluations | Legitimate interests. |
| 8 | Protect Our rights and those of third parties | Legitimate interests. |
6. Transfer of Personal Data to Third Parties
We may share your Personal Data with service providers supporting hosting, analytics, diagnostics, and related functions.
If requested, we may forward your data to third-party trading platforms. Once transferred, their privacy policy governs how your data is handled.
We may also share your Personal Data with affiliated companies and business partners who contribute to enhancing our Services.
We may disclose Personal Data to governmental or regulatory authorities when required for legal compliance or protection of rights.
In the event of mergers, acquisitions, restructuring, or similar transactions, Personal Data may be shared with relevant parties.
7. Cookies and Third-Party Services
We may use cookies, analytics providers, and advertising partners. These third-party tools operate under their respective privacy policies.
Cookies allow us to analyse user behaviour, store preferences, and enhance your experience.
We use both session cookies (deleted upon browser closure) and persistent cookies (stored longer).
Types of Cookies:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies | Enable essential Website functionality and navigation. | Removed after browser closure. |
| Functionality Cookies | Remember your preferences on repeat visits. | Persist until expiration. |
| Performance Cookies | Support analytics, testing, and performance optimisation. | May expire or be removed depending on type. |
Blocking and Removing Cookies
You can disable cookies using your browser settings. If you do so, certain Website functions may not work as intended.
Online Tracking Notice: This Service does not currently support Do-Not-Track signals.
8. Retention of Personal Data
We retain your Personal Data only as long as necessary or as required by law. Information shared with third-party trading platforms is held for 12 months, extendable for another 12 months with your consent.
9. Transfers to Third Countries
Your data may be transferred outside your jurisdiction. If you're an EEA resident, GDPR-compliant safeguards will apply.
- Transfers to approved countries with adequate protection.
- Legally enforceable agreements between authorities.
- Standard contractual clauses (SCCs) by the EU Commission.
10. Protection of Personal Data
We apply organisational and technical measures to secure your Personal Data. However, due to the nature of the internet, full security cannot be guaranteed.
11. Third-Party Links
Our Website may contain links to external websites. We are not responsible for their policies or how they handle your Personal Data. Always review their privacy terms before sharing data.
13. Your Rights
You may request access, correction, deletion, data portability, or restriction of processing of your Personal Data. You may also withdraw consent or object to processing.
If you reside in the EEA, your GDPR rights include:
Right of Access — request confirmation and a copy of your Personal Data.
Right to Rectification — correct inaccurate or incomplete data.
Right to Erasure — request deletion under qualifying conditions.
Right to Restrict Processing — limit how your data is used.
Right to Data Portability — receive data in a machine-readable format.
Right to Withdraw Consent — revoke consent at any time.
Right to Object — oppose processing based on legitimate interests or direct marketing.
Right to Lodge a Complaint — file complaints with your supervisory authority.
Requests will be answered within one month, extendable by two months for complex cases.
12. Updates to This Policy
This Policy may be updated periodically. Any significant changes will be posted on the Website along with a notice where appropriate. Updated versions become effective upon publication.